- Well Woman Exam/ Pap Smear
- Bleeding Disorders
- Pelvic Pain
- Gynecologic Surgery
- Endometriosis
- Polycistic Ovarian Disease
- Ovarian Disorders (Cyst, Tumors, Ovarian Failure)
- Gynecologic Surgery
- Laparoscopy/Hysteroscopy
- Early Pregnancy/Pelvic Ultrasound
What Our Patients Say!
- Continuity of Care
Dr. Heard's practice provides continuity in care
that is not found in most IVF facilities. His type
of care provides constant assurance to the patient
that he knows her case inside and out. In other
facilities where the continuity in care is lacking,
the patient becomes a "file number". Each visit may
bring the patient face-to-face with a different
doctor who does not know her and her particular needs.
Valuable time is wasted while each new face scans the
file to quickly determine who the patient is and
what needs to be done. The lack of continuity extends
to the nursing staff, front office staff, ultrasound
technicians and others. This often leaves the patient
with the feeling of being in an IVF "factory".
very impersonal with little confidence that she is
getting the treatment and care she deserves.
- 24-Hour Doctor Availability
Dr. Heard is available 24 hours a day -
a unique advantage compared to most IVF facilities.
In most other facilities, contact is with either
the nursing staff or an answering service. Having
direct access to the doctor provides a great deal
of comfort during an already stressful period of time.
- Problem Solving
Dr. Heard is a problem solver. He goes the extra mile
to determine the root of any problem and prescribe
a plan of action to resolve the problem. In other
facilities, the shear volume of patients precludes
any sort of individual approach to determining and
resolving more complex problems. The "factory"
cycle is routine for most patients and the successful
outcomes at the facilities tend to be skewed by the
high number of cycles performed, not by "treating"
each individual and her infertility issues.
- Personal Attention
Dr. Heard and his staff take the time and make the
effort to provide personal attention with genuine
care and concern. Each person knows the patient
by name and knows the particulars of her treatment
plan and cycle status. In a stressful and emotional
situation, Dr. Heard strives to ease the stress
and fear by providing in-depth consultations,
educational material and an environment of
complete support.
- Research and Technology
Dr. Heard is involved in on-going research to
provide his patients with the most recent and
successful treatment options available. Dr. Heard
is the patient's advocate and is intent on doing
what is best for each patient and her particular
needs. The field of Assisted Reproductive
Technology is constantly changing and improving
and Dr. Heard is proactive in his involvement
to be on the cutting-edge while at the same time,
putting the safety of his patients first.
- The Lab
The lab and its personnel are an extremely
important element in the IVF process.
Dr. Heard's lab is equipped with the most
advanced technology and equipment and directed
by an experienced and highly qualified doctor.
The small lab ensures that the lab director
oversees each case and communicates directly
with Dr Heard and the patient. Various lab
technicians are often used to perform many
of the lab procedures in larger facilities,
which can lead to diminished communication
and expertise.
- Personal Involvement
Dr. Heard is personally involved in each phase
of the patient's cycle. He conducts the
consultation visits, performs all of the
ultrasounds and works with the patient and
spouse to reach mutually agreed upon goals.
His direct involvement in every aspect of the
patient's case provides a level of comfort
and a degree of expertise not realized in
other facilities.
- Spouse Involvement
Dr. Heard not only establishes a comfortable
and respectful rapport with the patient,
he also realizes the importance of involving
the spouse. Dr. Heard and his staff make
the effort to include the spouse in all
aspects of the cycle planning and decision-
making, helping to ensure the spouse is made
to feel included and needed.
- Local and National Support and Education Groups
Dr. Heard is actively involved with Resolve
and other support groups and educational
programs, both locally and nationally.
He is extremely well respected in the IVF
community and can provide the patient and
her family with outside sources of support
and education. He is also pro-active in
educating other physicians on the continuing
advances is Assisted Reproductive Technology.
- Total Dedication
Dr. Heard is completely dedicated not only
to his patients and their spouses, but also
to his practice, his staff and the field
of Assisted Reproductive Technology. His
dedication transcends each and every person
that I have dealt with during our IVF
journey over the last four years.
Dr. Heard provides his patients with a
unique dedication that comes through
communication, education, professionalism,
cutting-edge technology, problem solving
skills and a genuine passion for
his chosen field.
